Terms of Service
Last updated: Tuesday, February 10, 2026
Agreement to Terms
By accessing and using GoTogether, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Our platform facilitates Islamic travel experiences, specifically Hajj, Umrah, and other religious journeys. All services must comply with Islamic principles and Saudi Arabian regulations.
Service Description
GoTogether provides a platform that connects Islamic scholars, Imams, and religious leaders with travelers seeking guided spiritual journeys. Our services include:
- Travel package creation and management tools for religious leaders
- Booking and payment processing for pilgrimage journeys
- Communication tools between guides and travelers
- Educational resources for Islamic travel
- Support for Hajj, Umrah, and other religious travel experiences
User Responsibilities
For Religious Leaders and Guides:
- Maintain appropriate religious credentials and qualifications
- Provide accurate information about travel packages and services
- Ensure compliance with Saudi Arabian visa and travel requirements
- Conduct all activities in accordance with Islamic principles
- Provide proper guidance and support to travelers throughout the journey
For Travelers:
- Provide accurate personal information and travel documentation
- Comply with all visa requirements and travel regulations
- Respect Islamic customs and practices throughout the journey
- Follow the guidance and instructions of assigned religious leaders
- Make payments according to agreed terms and schedules
Payment and Refund Policy
All payments are processed securely through our verified payment partners. Payment terms and refund policies may vary by package and are clearly outlined during the booking process.
Important Notice:
Hajj and Umrah travel involves specific timing and Saudi government regulations. Refund policies must account for visa processing times, accommodation bookings, and other non-refundable expenses. Please review package-specific terms carefully.
Prohibited Activities
The following activities are strictly prohibited on our platform:
- Any activities that contradict Islamic principles and values
- Misrepresentation of religious credentials or qualifications
- Fraudulent booking or payment activities
- Harassment or inappropriate behavior toward other users
- Violation of Saudi Arabian laws or regulations
- Unauthorized use of another person's account or information
Limitation of Liability
GoTogether acts as a platform facilitator and is not directly responsible for the conduct of religious leaders or the quality of travel services provided. While we verify credentials and monitor activities, travelers participate at their own risk. We recommend purchasing appropriate travel insurance and understanding all terms before booking.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We comply with international data protection regulations including GDPR for European users.
Governing Law
These terms are governed by the laws of Saudi Arabia, particularly regarding religious travel and pilgrimage activities. Any disputes will be resolved in accordance with Islamic principles and Saudi legal framework.
Changes to Terms
We reserve the right to update these terms as our services evolve and regulations change. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of updated terms.
Contact Us
If you have questions about these Terms of Service, please contact us:
Email: legal@go-together.co
Address: Mecca, Saudi Arabia
Support: Available through our platform support system